First, you must turn off your Chromebook.Use the following steps that involve Power and Refresh keys to do a hardware reset. Please do not worry as this will not delete your files from Chromebook. If you ever experience a hardware issue on your Chromebook like the touchpad, keyboard, or camera not working, you must try to reset your Chromebook’s hardware. The normal restart process fixes software issues mainly. You must slide the switch to turn off the privacy switch. If you see a red light on the Chromebook’s webcam lens, then this privacy switch must be disabled on your device. Some Chromebooks, especially from HP, come with a physical privacy switch located on one of the sides of the Chromebook. You should also try to clean the camera with a soft cloth. If you see blurry or half images from your Chromebook’s camera, you must check that the camera lens isn’t covered by anything i.e., a screen protector, privacy shutter, or some other accessory. Then, turn on the Chromebook like you usually do. Wait for a few seconds until the Chromebook turns off completely.
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